Shipping & Delivery
When will my order arrive?
Most U.S. orders arrive within 3 to 5 business days after shipment. International orders usually take 2 to 4 weeks.
United States
U.S. shipping is free
Orders ship through USPS Ground Advantage. Most in-stock orders placed before noon MST on a regular fulfillment day ship the same day. Orders placed later normally ship the next available fulfillment day.
- We fulfill orders Monday through Saturday.
- Delivery is usually 3 to 5 business days after shipment.
- Alaska, Hawaii, and Puerto Rico are included in free U.S. shipping.
International orders
Allow 2 to 4 weeks for delivery
We currently ship to Canada, the United Kingdom, Australia, New Zealand, the Cayman Islands, the Czech Republic, Denmark, France, Germany, Ireland, Spain, and Switzerland. The country list shown at checkout is always the final authority.
Common questions
Shipping help
Where is my tracking number?
We email the tracking link after your order ships. Check spam and promotions if you do not see it.
Tracking says delivered, but I cannot find the package.
Check the mailbox, porch, side doors, household members, and nearby neighbors. Then contact the carrier and Customer Support with your order number.
My tracking has not moved.
Carrier scans can be delayed. Allow the published delivery window to pass, then contact us if the tracking remains stuck or looks incorrect.
What if one product is on backorder?
You may be able to wait for restock, arrange a split shipment, or request a refund for the backordered item before it ships. Check your email for the options available for your order.
What if my shipping address is wrong?
Contact us immediately. Once the order ships, an address change may no longer be possible.
Customer support
Need help with a shipment?
Email your order number and a short description of the problem.
Email Customer Support