Restart Medical LLC (“we,” “us,” or “our”) operates restartmed.com. This privacy policy explains what information we collect when you visit our website, purchase our products, or subscribe to our emails, how we use that information, and the choices you have. By using this website, you agree to the practices described here.
Information You Provide to Us
When you place an order, create an account, subscribe to our newsletter, leave a product review, respond to a survey, or contact us, you may provide information such as your name, email address, shipping and billing address, phone number, order details, and the content of your messages to us.
Payment information is handled by our third-party payment processors. We do not store your full credit card number on our servers. Payment processors handle your card details under their own privacy policies and security standards.
Information Collected Automatically
When you browse this site, we and our service providers automatically collect certain information, including your IP address, browser and device type, pages viewed, referring website, and activity on the site such as products viewed, items added to your cart, and purchases completed. This information is collected through cookies, pixels, and similar technologies described below.
Cookies and Tracking Technologies
We use cookies and similar technologies for several purposes. Essential cookies keep the site working, for example remembering the items in your shopping cart and keeping you logged in during checkout. Analytics tools help us understand how visitors use the site so we can improve it. Advertising pixels from partners such as Google and Meta (Facebook and Instagram) help us measure the performance of our ads and show relevant ads to people who have visited our site. Affiliate tracking cookies help us credit partners who refer customers to us.
We also use email marketing tracking through Mailchimp, our email service provider. This includes a site tracking pixel that records activity on our website, such as pages and products viewed, items added to your cart, and purchases. If you are a contact on our email list or later provide your email address, this activity may be linked to your contact record so we can send you more relevant emails, such as reminders about items left in your cart or content related to products you have viewed. You can opt out of this at any time by unsubscribing from our emails or contacting us at the address below.
You can control cookies through your browser settings, including blocking or deleting them, though some site features such as the shopping cart may not work properly without them. You can opt out of interest-based advertising through the Digital Advertising Alliance at aboutads.info, through the Network Advertising Initiative at optout.networkadvertising.org, and through the ad settings offered by Google and Meta in your accounts with those services.
Do Not Track
Our website does not currently respond to Do Not Track browser signals. If a recognized standard for such signals is established, we will revisit this policy.
How We Use Your Information
We use the information we collect to process and deliver your orders, manage subscriptions and recurring shipments, provide customer support, send order and shipping notifications, send marketing emails if you have subscribed (you can unsubscribe at any time using the link in any email), personalize the content and offers you see, improve our website and products, measure and improve our advertising, prevent fraud, and comply with legal obligations.
How We Share Information
We do not sell your personal information. We share information with service providers who help us run our business, including website hosting, payment processing, order fulfillment and shipping, sales tax calculation, email marketing (Mailchimp), analytics and advertising partners, product review platforms, and our affiliate program software. These providers are only authorized to use your information to provide services to us. We may also disclose information when required by law, to enforce our site policies, or to protect our rights, property, or safety or that of others.
Email Marketing
If you subscribe to our email list, we will send you educational content, product information, and promotions. In accordance with the CAN-SPAM Act, every marketing email we send includes an unsubscribe link, and we honor unsubscribe requests promptly. You can also unsubscribe by emailing us at hello@restartmed.com. Transactional emails, such as order confirmations and shipping updates, are sent as part of fulfilling your order.
Your Choices and Rights
You may access, correct, or request deletion of your personal information by emailing us at hello@restartmed.com. Depending on where you live, you may have additional rights. California residents have the right under the California Consumer Privacy Act to request access to the personal information we hold about them, to request deletion of that information, and to not be discriminated against for exercising those rights. To make a request, email hello@restartmed.com with “Privacy Request” in the subject line. We will verify your identity before fulfilling the request and respond within the timeframe required by law.
Data Security and Retention
We use commercially reasonable technical and organizational measures to protect your information, and our checkout is encrypted using SSL technology. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain personal information for as long as needed to provide our services, meet legal and tax obligations, and resolve disputes. In the event of a data breach affecting your personal information, we will notify affected users by email promptly and as required by applicable law.
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13, and we do not market to children. If you believe a child has provided us with personal information, contact us and we will delete it.
Third-Party Links
Our website may link to third-party websites, including studies, resources, and partner sites. Those sites have their own privacy policies, and we are not responsible for their content or practices.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date below.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Restart Medical LLC
Mesa, Arizona 85208
United States
hello@restartmed.com
Effective date: July 25, 2026