Subscribe & Save

How to manage your supplement subscription

Sign in to view upcoming renewals, change your address or payment method, renew early, change an eligible delivery schedule, reactivate, or cancel.

1Sign in to My Account

2Open Subscriptions

3Select View

4Choose the change you need

Open your account

Select Subscriptions

After signing in, select Subscriptions from the account menu. On a phone, first open Account Menu, then select Subscriptions.

Manage My Subscriptions How Subscribe & Save Works

Dr. Westin Childs My Account dashboard with Subscriptions in the account menu — Select Subscriptions from the left account menu or choose the My Subscriptions card.

Choose the subscription

Select View next to the subscription you want to change

The available actions appear on that subscription’s detail page. Only options supported by that subscription will be shown.

Subscription list showing the View button used to manage an existing subscription — Select View to open the controls for one subscription.

Available changes

Common subscription tasks

The exact options available appear on the selected subscription’s View page.

Change addressUpdate where future subscription orders are delivered.Open subscriptions Change paymentSelect a different saved payment method for future renewals.Open subscriptions Renew nowProcess an eligible renewal earlier than scheduled.Open subscriptions Change frequencyLook for Upgrade or Downgrade under Subscription totals.Open subscriptions CancelStop future renewals for the selected subscription.Open subscriptions ReactivateRestart a subscription when the Reactivate option is available.Open subscriptions

Before each renewal

Watch for your reminder email

The current Subscribe & Save program sends a reminder two days before each scheduled shipment. The reminder shows the price and shipping address. Make any needed changes before the renewal is charged.

Already charged? Contact Customer Support as soon as possible. If the renewal has already entered fulfillment, it may be too late to stop the shipment.

Subscription basics

Current Subscribe & Save options

These details come from the current Subscribe & Save page.

10% offCurrent discount for eligible non-bundled products.

15% offCurrent discount for eligible bundled products.

30, 60, or 90 daysCurrent delivery-schedule choices when offered.

Change anytimeSkip, update, or cancel through My Account when the option is available.

Common questions

Subscription FAQ

Can I add another product to an existing subscription?

New products cannot currently be added to an existing subscription. Place a separate Subscribe & Save order for the additional product.

Can I change the delivery frequency?

Open the subscription, scroll to Subscription totals, and look for Upgrade or Downgrade. Available frequency options depend on the subscription.

How do I cancel?

Open Subscriptions, select View for the subscription, and choose Cancel. If the option is missing or the renewal already processed, contact Customer Support.

Can I change my payment method?

Open the subscription and select Change payment. If the button is missing, add the card under Payment methods or contact Customer Support.

Customer support