Points & Rewards

How to check and use your Dr. Westin Childs points

Your points can be used for a discount on an eligible order. Here is exactly where to find them and how to apply them during checkout.

Verified against the live checkout on August 13, 2026

1Sign in to your account

2Open the Points section

3Add products and begin checkout

4Select Apply Discount

How it works

The current points program

These are the current earning, redemption, and expiration settings.

5 pointsearned for each $1 spent on eligible purchases

100 pointsredeem for $1 off an eligible order

1,000 pointsearned when a new account is created

6 monthsuntil points expire after they are granted

Find your balance

Sign in and open Points

Go to your Dr. Westin Childs account and select Points from the account menu. The page shows your current balance and a history of the points you have earned or used.

Open My Points Reset My Password

The Points section inside a Dr. Westin Childs customer account showing a 1,000 point balance, how to use points, and points activity. — Your available balance, simple checkout instructions, and point activity appear together in the Points section of your account.

At checkout

Add products and continue to checkout

Shop normally and continue to checkout. If you are signed in and have points available, the current value of your available discount appears at the top of checkout.

The checkout points message and Apply Discount button showing 1,000 points available for a 10 dollar discount. — The checkout tells you how many points are available and how much they are worth on that order.

Do not see this message? Confirm that you are signed in to the same account that holds your points. The redemption option appears at checkout, not on the standard cart page.

Confirm your savings

Select Apply Discount and confirm the new total

Select Apply Discount. After checkout refreshes, look for Points Redemption in the order summary. Your discount and updated total will appear there before you place the order.

Checkout order summary showing a 10 dollar Points Redemption discount and the new order total. — This example shows 1,000 points applied as a $10.00 discount.

You can remove the points before placing the order by selecting Remove next to the Points Redemption line.

Common questions

Points FAQ

When will points from my purchase appear?

Purchase points are added after payment is completed and the order reaches an eligible paid or completed status. They may not appear the moment an order is first submitted.

How many points do I earn for a product review?

The current program awards 200 points the first time you review an eligible product while using the account connected to your purchase.

Do points expire?

Yes. The current setting expires points six months after they are granted. Your points history shows when points were added to your account.

What happens to my points after a refund?

Points earned from a refunded or canceled order may be removed. Points that were redeemed on an order are normally returned when that order is canceled or refunded.

Can points be used on an automatic subscription renewal?

Points are not automatically applied to scheduled subscription renewal payments. When a renewal is completed manually, the checkout may offer the option to apply available points.

Why can I not see the Apply Discount button?

First confirm that you are signed in and that your Points page shows a positive balance. Then continue to checkout with an eligible product. If the button is still missing, contact us and include the email address used for your account.

Customer support