Account & Login

How to access your Dr. Westin Childs account

Your account keeps orders, delivery addresses, payment methods, subscriptions, and points in one easy place.

1Open My Account

2Enter your email and password

3Reset your password if needed

4Choose the section you need

Open My Account

Sign in with the email address used for your Dr. Westin Childs orders. If you have never created a password, use the Register form on the same page.

Open My Account Reset My Password

Not sure which email you used? Search your inboxes for a Dr. Westin Childs order confirmation. The inbox that received the confirmation is usually connected to the order.

Your dashboard

Choose the section that matches your task

On a computer, the account menu appears on the left. On a phone, select Account Menu to open the same choices.

Dr. Westin Childs My Account dashboard showing Orders, Subscriptions, Payment Methods, Addresses, and Points — Select Orders, Subscriptions, Payment methods, Addresses, Account details, or Points from the account menu.

Account shortcuts

Go directly to what you need

You may be asked to sign in before the section opens.

OrdersSee past purchases, order status, and order details.View my orders SubscriptionsView and manage eligible Subscribe & Save orders.Manage subscriptions Payment methodsManage saved cards used for future orders and renewals.Open payment methods AddressesUpdate saved billing and shipping addresses.Update addresses Account detailsChange your name, email address, or account password.Edit account details PointsCheck your current balance and point activity.View my points

Password help

If your password does not work

Select Reset My Password, enter the email address connected to your account, and use the link sent to your inbox. Check spam and promotions if the message does not arrive within a few minutes.

Still locked out? Do not create several new accounts. Email Customer Support so we can help locate the correct account.

Common questions

Account FAQ

I placed an order but never created a password. What should I do?

Open My Account and use the Register form with the same email address used at checkout. If the email is already registered, use Reset My Password instead.

Why is an older order missing?

First confirm that you are signed in with the same email address used at checkout. If the order is still missing, contact Customer Support and include the order number or the name used on the order.

Can I change my email address?

Yes. Open Account details after signing in. If you cannot access the original email address, contact Customer Support for help.

Can I use the same account on my phone and computer?

Yes. Sign in with the same email address and password on either device. Your account information stays connected to the account, not the device.

Customer support